iCRM Benefits Your Business

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iCRM Features

iCRM is designed to help Call Centers, Businesses of all sizes, SOHOs, Small-Medium, and/or Industrial sectors. Use it as a business tool to complete or manage your business as it expands. In order for you to stay connected with your customers, we have integrated Bulk Email Marketing, Bulk SMS Marketing, and VoIP Softphone from our partners at iSMS & AlienVoIP.

Save time with automatic call logging
& never miss a call again!

As a business grows, more and more there is a need for better management of each segment. iCRM system is an integral part of running your businesses efficiently and without having to worry about follow-ups with customers, losings sales or just dropping the ball generally.

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Save Customer Contact details systematically

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Search Contacts
by filtering options

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Sort Customer Contacts
into groups

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Set Membership Discounts
for items and Customers

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Insert new, on-going services
based on each Customer

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Communicate with clients/groups via the VoIP feature

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Deliver SMS to chosen Contacts or Multiple Contacts

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Send Messages via the internet to Clients

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Compose Emails to selected or multiple preset addresses

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Attach documents easily in Emails to deliver to Clients

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Set recurrence reminder for items purchased by Customers

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Include notes and update remarks while On Call

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Record Call Details made based on Contact and Time in reports

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View delivered SMS and Email Messages to Clients

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Keep track of Past Services for a specific client in-service report