A complete business phone system delivered over the internet — no expensive hardware, no physical PBX box. Calls, extensions, IVR, and recording all managed from a web dashboard. Uniquely integrated with WhatsApp AI.
AlienCloud delivers all the capabilities of an enterprise PBX — without the hardware costs, maintenance contracts, or physical infrastructure.
Full business phone system with virtual extensions — works on desktop softphone, mobile app, or IP handset.
High-quality voice calls over the internet — local, national, and international at competitive VoIP rates.
Dedicated Inward Dialling numbers — local Malaysian numbers routed to your cloud system.
Interactive voice response — greet callers professionally and route them to the right department automatically.
Distribute incoming calls across your team — queue management, hunt groups, and simultaneous ring.
Record all or selected calls automatically — store, replay, and download for training and compliance.
Unique: transfer incoming voice calls directly to WhatsApp AI chatbot — caller continues on WhatsApp seamlessly.
Link call data to your CRM — log calls, see customer history before answering, and automate post-call workflows.
Works on any device, anywhere — ideal for remote teams, field staff, and work-from-home setups.
Bring your existing business number — port it to AlienCloud without changing your published contact.
AlienCloud is the only Cloud PBX in Malaysia that transfers incoming voice calls directly to your WhatsApp AI chatbot — no app switching, no callback, no dropped experience.
Replace your traditional PABX — no upfront hardware cost, no maintenance, just a monthly subscription.
Give every team member a business number on their mobile or laptop — wherever they work.
Professional IVR, call queuing, and WhatsApp appointment booking integration in one system.
Enterprise-grade telephony with call recording, reporting, and CRM integration for accountability.
Centralised phone system across multiple showrooms — all calls recorded and tracked.
Virtual call centre with agent queues, reporting, and full WhatsApp AI backup when agents are busy.
Contact us for a free consultation and custom quote for your team size and requirements.