Cloud PBX, AI automation, queue management, custom software, and full API integration — Mobiweb Group delivers end-to-end enterprise technology solutions across Malaysia and Singapore.
A complete cloud-based business phone system delivered by Web ASP Sdn Bhd — no hardware, no CAPEX, enterprise-grade reliability available in SME and Scale packages.
Uniquely integrated with WhatsApp AI — transfer incoming voice calls directly to a WhatsApp AI chatbot for seamless customer service continuity.
Full business phone system — no physical hardware required.
Virtual extensions and local numbers across Malaysia.
Auto-attendant, call routing, and ring group management.
Transfer voice calls directly to WhatsApp AI chatbot.
Record and archive calls for compliance and quality.
Connect voice interactions with your customer data.
A powerful automation and conversational flow platform enabling organisations to build, deploy, and manage intelligent chatbot workflows with AI-powered responses, conditional logic, and multi-channel delivery.
Drag-and-drop flow builder for WhatsApp, web, and messaging channels — no coding required.
AI-powered intent detection and natural language understanding in Bahasa Malaysia, English & Chinese.
Real-time backend data integration via HTTP API node — connect your systems directly to the chatbot.
Build complex conversation flows with conditions, branching, and dynamic variable substitution.
Seamless handoff from AI to human agents with full conversation history transferred.
Customisable forms with call-to-action buttons delivered directly inside WhatsApp conversations.
Deploy the same flow across WhatsApp, web chat, and messaging channels simultaneously.
Complete conversation logging, performance analytics, and operational audit logs.
AI-triggered OTP and TAC delivery built into conversation flows for authentication.
Reduce waiting times, improve service flow, and enhance the customer experience — with optional WhatsApp queue notifications and TV display.
Cloud QMS and WhatsApp QMS plans available for Malaysia and Singapore — with setup and monthly subscription options. Visit queuesystem.my for the latest plans, features, and to request a free demo.
Mobiweb Group builds mission-critical enterprise systems — from internal workflow automation to AI-powered operational platforms used by major Malaysian organisations.
Custom PHP-based enterprise portals with role-based access control, workflow management, and cloud deployment.
Fully AI-powered enterprise systems built on WhatsApp Business API — zero app download required. Staff onboarding, data extraction, and ESG tracking.
Customer relationship and human resource management systems covering attendance, payroll, KPI tracking, and multi-channel communication.
Backend API development, third-party system connectivity, cross-platform data synchronisation, and enterprise system integration.
WhatsApp AI, Cloud PBX, Queue Management, or Custom Software — we deliver end-to-end.