Toll-Free: 1800 87 7061 | sales@mobiweb.com.my | WhatsApp Sales
MobiWeb
Official Meta Business Partner

WhatsApp Business API
for Enterprise

Transform customer communication with enterprise-grade WABA β€” AI chatbot, OTP delivery, Blue Tick verification, and seamless Cloud PBX integration. Get started within 24 hours.

Four Ways to Use WhatsApp Business API

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Marketing

  • Bulk WhatsApp broadcast campaigns
  • Promotions, offers & announcements
  • Product launch notifications
  • Customer invitation & re-engagement
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Authentication

  • OTP & one-time password delivery
  • Two-factor authentication (2FA)
  • Account verification & recovery
  • Multiple-step verification flows
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Utility

  • Logistics & shipment progress updates
  • Transaction confirmations & receipts
  • Appointment reminders & follow-ups
  • Post-purchase notification workflows
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Customer Service

  • Two-way WhatsApp conversation support
  • Resolve customer enquiries via WhatsApp
  • Send product catalogues & order forms
  • AI chatbot with human agent escalation

Enterprise-Grade WhatsApp
Business API Platform

Everything your business needs to communicate at scale β€” all managed from one dashboard with real-time delivery reports and full audit logs.

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Official WABA Access

Official Meta Business Partner access β€” verified, compliant WABA for enterprise.

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AI Agent (BM, EN, CN)

NLP-powered WhatsApp AI that understands Bahasa Malaysia, English, and Chinese naturally.

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Chatbot Flow Builder

No-code visual flow builder β€” build, deploy, and manage intelligent chatbot workflows without coding.

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OTP & TAC via WhatsApp

Send and verify one-time passwords via WhatsApp β€” secure, cost-effective SMS alternative.

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Blue Tick Verification

Official WhatsApp Business Account verification for increased trust and credibility.

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Multi-Agent Inbox

Team routing, escalation management, and SLA tracking for customer service operations.

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Rich Media Templates

Send images, videos, documents, and location via WhatsApp message templates.

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Cloud PBX Integration

Transfer incoming voice calls seamlessly to WhatsApp AI β€” unified voice and messaging.

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Real-Time Delivery Reports

Full delivery analytics dashboard with message status tracking and performance metrics.

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CTA Button Messages

Customisable call-to-action buttons, list messages, and reply buttons for engagement.

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Product Catalogue

Send product catalogues and shopping carts directly through WhatsApp conversations.

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Full Audit Logs

Complete conversation logging and audit trail for compliance and operational review.

Rich Message Formats Supported

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List Message

Structured menus and option lists for guided customer interactions

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Reply Buttons

Quick reply buttons for fast customer responses and navigation

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Call to Action

Click-to-call and visit-website CTA button templates

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Multi-Product Msg

Showcase multiple products in a single scrollable message

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Catalogue & Cart

Full product display page with cart and checkout integration

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Barcode / QR Images

Send barcode and QR code images via WhatsApp templates

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Documents

PDF, DOCX, and file attachments via WhatsApp message delivery

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Location Messages

Share exact GPS coordinates and map locations with customers

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Rich Media

Images, videos, and audio files via approved media templates

Up and Running in 4 Simple Steps

Mobiweb handles the entire WABA setup process β€” from application to go-live within 24 hours.

01

Create WhatsApp Business Account

Our team guides you through the business account setup and verification process β€” fast and hassle-free.

02

Verification & Approval

We handle the WhatsApp account verification and Meta approval process on your behalf.

03

Number Setup & Display Name

Configure your WhatsApp number, display name, business profile, and approved message templates.

04

Go Live

WABA ready for use β€” access the dashboard, connect your API, and start sending within 24 hours.

WhatsApp Business API Across Industries

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Financial Services

OTP, transaction alerts, account notifications, and customer engagement

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Automotive

Dealer notifications, service reminders, and workforce communication

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Healthcare

Appointment reminders, queue notifications, and patient communication

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E-commerce

Order confirmations, delivery tracking, and customer support

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Education

Class announcements, parent updates, and assignment alerts

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Enterprise

Custom workflow automation and AI-powered operational systems

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Government & GLC

Digital citizen communication and enterprise workflow integration

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HR & Workforce

Staff onboarding, payroll alerts, and multi-channel employee communication

Start Your WhatsApp Business API Journey

Get official WABA access, AI chatbot setup, and dedicated onboarding support β€” all from Mobiweb Group.